Travellers are more probable to have their luggage damaged, lost or delayed when flying with British Airways than any other major airline, a investigation has claimed.

One in 3.8 BA passengers suffered baggage problems in the past five years, according to the statement by insurance company LV.

Virgin Atlantic came second, followed by Emirates in third, easy Jet in fourth and Ryan air fifth.

In total, almost a third of passengers have experienced lost, damaged or delayed luggage, the investigation found.

Of those passengers who had damaged baggage, the report recommended only a quarter of them received reimbursement from their airline.

LV said the report echoes research from the Association of European Airlines which has constantly reported BA to be among the worst European airline carriers for luggage loss.

BA dismissed the figures as entire rubbish, pointing out that since Heathrow Terminal 5 opened in 2008 its baggage performance had improved.

The online survey involved 2,007 UK adults who had flown in the precedent 12 months.

The results will further hit BA's reputation as its cabin crew is set to begin another five-day strike on Saturday.

The airline revealed on Thursday that the strike is costing it approximately £7m a day, taking the total cost of the recent industrial action to £98m.