Showing posts with label Chhatrapati Shivaji International Airport (CSIA). Show all posts
Showing posts with label Chhatrapati Shivaji International Airport (CSIA). Show all posts

The Mumbai Airport Customs Department Of Screening Counters




In Mumbai Airport while lost luggage is arguably the most common source of angst and exasperation among fliers, a particular section of fliers passing through the green channel of the great big Chhatrapati Shivaji International Airport (CSIA) seem all too eager to leave behind their baggage, anonymous and unclaimed. The Mumbai Airport Customs department manning the online live green channel of the CSIA with hawk-eyed vigilance, have been observing this curious new trend recently, where smugglers, anticipating that they might be nabbed while going through Customs screening area, are abandoning their consignments at the baggage proper screening counters after divesting them of their name tags.

In the past week, the Air Intelligence Unit (AIU) of Mumbai Airport Customs has seized three such anonymous consignments. On May 26, AIU officials seized 1,000 cartons of branded cigarettes worth over Rs. 10 lakh. The cartons were lying abandoned showing in the screening area, and despite repeated announcements by the officials on duty, no one turned up to claim them. The consignment carried out of country a Dubai tag.

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Mumbai international airport ranked third best in world

Mumbai-international-airport

Chhatrapati Shivaji International Airport (CSIA) was ranked the third best airport in the world by the annual Airport Council International (ACI). It also received the Airport Service Quality Awards for 2011. CSIA was also rated as the second best in India, for airports handling 25-40 million passengers per annum (mmpa).

The survey was conducted across 180 airports in the world. G V Reddy, managing director of Mumbai International Airport Pvt Ltd (MIAL), said the award showed improvement in service quality at the airport.

“This award is a reaffirmation of our vision to transform CSIA into one of the world’s best airports that consistently delight customers and be the pride of Mumbai. It is gratifying to note that we received this award last year in the 15-25 mppa category and again this year in the 25-40 mppa category,” Reddy said.

The survey, undertaken by ACI, was conducted with passenger feedback on fliers’ experiences from their arrival till departure. CSIA catered to 29.1 million passengers between April 2010 - March 2011, a MIAL spokesperson said.

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